Chris Nguyen

CEO

A shareholder since 2010, Chris took over as CEO of eCoast in 2016, recognizing the value of the long standing eCoast brand in the IT space. In this role, Chris is focused on eCoast’s strategic direction as it moves from live lead generation services to technology-enabled sales development services bringing alignment and transparency for your sales and marketing team.

With more than 30 years experience leading enterprises in the technology, education and business services areas, Chris has built companies from zero stage startups to over $100 million in revenue and been involved in two IPOs.

Chris was the President and CEO of Caliber Learning Network from its inception in 1996 through 2001. Prior to Caliber, he served as Chief Operating Officer for Sylvan Prometric, a division of Sylvan Learning Systems. While at Prometric, Chris developed a network of over 2,000 computer-based testing centers within 100 countries and was responsible for managing the operating infrastructure of the company as well as the key clients.

When not on a plane, Chris lives in Baltimore, Maryland with his family.

 


Richard Bison

Chief Administrative Officer

Richard joined the eCoast executive team in 2016 to manage day-to-day administrative and operational duties. He recognized eCoast’s industry leadership position and wanted to be part of the leadership team managing its transformation into a fully integrated, technology-enabled sales development services organization. After gaining extensive experience in the areas of small business operations, strategic planning, product development, performance improvement, information technology, and application development, Richard founded the Bison Consulting Group in 2002.

Prior to his consulting career, Richard was a partner at Monotype, a director of strategic planning for New Venture Development at PHH Arval and a consulting manager at Ernst & Young and James Martin & Co.

Richard has a B.S. in Business Administration from Villanova University and an MBA in Information Systems Management from George Washington University. Rich enjoys mystery novels, likes to sail, and travel off the beaten path.

 


Mike Murphy

Senior VP, Sales

Mike, a veteran sales executive, joined the eCoast team in 2017 bringing extensive experience in enterprise and startup companies. Mike is known for building loyal, high-energy sales teams that consistently exceed their sales goals to capture and grow market share annually year over year.

Besides sales, Mike’s other areas of expertise include identifying people and businesses core strengths; hiring extremely productive and sought after sales talent; creating a company vision and strategic alignment; driving profitable growth across market segments and creating a culture of positive energy revolving around winning. Mike runs our West Coast office out of CA

 


Colin McCarthy

Director, Client Operations

Colin joined the eCoast team in 2008. His various roles have included Business Development Representative, Sales Floor Manager, and Training Manager. Colin leads the sales development team focusing on operational delivery, while maintaining excellent quality of work standards for our customers.

Over the last 8 years Colin has worked closely with leading manufacturers and national VARS to understand their revenue goals, exceed their expectations, and help build long standing relationships. Overseeing anywhere from 8 to 50 calling agents, Colin has a stellar track record of success due to his unique ability to train, mentor, motivate and drive productivity across his team.

Colin holds a B.S. in Mathematics Education from the University of New Hampshire. In his free time he enjoys athletic activities, spending time outdoors, and relaxing with his family. Colin lives in Eliot, Maine.

 


Erika Montgomery

Director, Client Services

Erika has been a part of the eCoast team since 2009 when she started as a Business Development Representative. She quickly moved into a Program Manager role to assist with the execution and success of large OEM clients.

Through the years she has climbed the ranks within the Program Management team by exhibiting her ability to think critically to drive results, create balanced business relationships and mentor other team members. Erika’s professional background includes Account Management, Banking and Financial Sales.

Outside of work Erika enjoys spending time with family and friends, sports, music, and is involved with fostering rescue dogs. Erika lives in Berwick, Maine.

 


Brian K. Snee

Director of Quality Assurance and Training

Brian joined eCoast Marketing in 2005 as a Business Development representative. Brian’s background as a tech analyst made him an invaluable member of the team and he quickly became an SME for the training department. In 2010 Brian’s understanding of the eCoast product and his easy manner with his peers and eCoast processes made him an excellent fit for the Quality Assurance Department. As eCoast’s business needs evolved, Brian’s dedication to the teams overall success, allowed him to easily take on the role of Director of Quality Assurance and Training. Prior to joining eCoast Brian held various roles within Liberty Mutual Insurance group, both as a contractor and as a Technical Analyst. Brian’s early career allowed him to grow professionally by securing roles at companies such as Pitney Bowes and Inacom Inc.

In his spare time Brian enjoys travel and spending time with his family.